Telkom sucks

We have been without a landline for almost 2 months....our account is pd in advance. ********** ...because of cable theft we were advised to use their new invention fixed line look alike cordless phone....which turned into a nightmare....after 2 weeks of phone call upon phone call we got through this morning.....you listen to ads for minutes ....and each operator provides you with a different extension......eventially we will posdibly receive a cordless phone after 10 days......i did not ask for this upgrade to me phone .secondly i had to spent hours on the phone with *********** sales people who sent you back and forth on the line for 3 times a day....system down...try later....and then after all this ****.....i listen to these wonderfull ads.....try to get your customer relations sorted......we upgraded because you told us no more cables....new way forward.....i just know that some of my friends have removed their phone lines after paying it for 2 years withou joy.......you need to pick up on your service....which is none.......