EV
Elaine V

1 reviews | Active since Jul 2018

03 Jul 2018, 11:57

Telkom SUCKS

Hi I have cancelled my Internet and Land-line on the 1st of March. I send a email like they requested me to do. Still I receive invoices monthly that I need to pay, and the amount keeps on growing. Calling the call center does not help they keep on telling me they will come back to me. They want me to pay for a service I am not using. Account ********** 05 Its the worst thing to cancel something at Telkom.

0
Replies (1)
Telkom
Telkom's reply11 Jul 2018, 14:28
Official

Good afternoon Elaine

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,