IJ
Isobelle J

1 reviews | Active since Apr 2015

21 May 2016, 08:59

Telkom sucks!!

<p>Hi,</p> <p> </p> <p>I am so frustrated with Telkom .</p> <p>I requested cancellation 2months ago and still my line is active.</p> <p> </p> <p>I follow up with Telkom on numerous occasions and still my request has not been completed.</p> <p>I was assured my escalated to management and to this day I am STILL waiting for a call.</p> <p> </p> <p>I even called the call centre and was assured my debit order was cancelled but this also was not processed.</p> <p>My rights as a consumer is being violated and I will take further actions.</p> <p>This is ridiculous, Telkom must get their act together.</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply24 May 2016, 10:55
Official

Hello jisobelle

This response serves as confirmation that your query has been received.
Your reference number :SM236214
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.