EW
Erika W

1 reviews | Active since Jan 2018

03 May 2018, 11:24

Telkom Sucks

Good Morning, went to Telkom this morning to cancel my internet, after they let me know I must fill in the cancellation form. Only to be told this morning that the cancellation form no longer exists. The young lady was very helpful and explained everything that I had to do , went home and followed the procedure over and over but to no avail. 'OOPS SORRY SOMETHING WENT WRONG, TRY AGAIN LATER', how many times must you try?

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Replies (1)
Telkom
Telkom's reply15 May 2018, 12:33
Official

Hi ***,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,