TELKOM SUCKS -

I have been sending Telkom messages with queries since the 1/march . they don't answer. I called the call centre 21st after holding almost 20min. get promised statements . to this hour no statements received this is 48hrs later. Telkom states my invoice this month is going to R800 + for data used on the 28/jan out of bundle . I never signed up for an out of bundle limit. I also think they got the date wrong and think they referring to 28feb. where I tried to use up my 3gig in that day not to loose out. But the conveniently made me go into a out of bunle spending limit, which I never agreed to . If this is how Telkom operates, I will gladly not make my debit order available for this payment, until this is cleared up . you can give me telkoms bank details and I will pay in my agreed amounts, This R199 for my one handset and R99 for my second handset. I have sent the lady emails with screenshots of my communications received from Telkom. to ********** - no answer, no recognition of my email.

You are more than welcome to cancel this Telkom R199 contract for my Samsung J7 Pro and make arrangements to collect the phone.

The money I have spent to make contact with you and trauma of debit orders being incorrect, can be used as a cancellation fee. I have responded on your sms rating "0" , no recognition on this. If there was a -0 I would have given you -0 .

TELKOM really sucks, big time, consultants are greedy , they don't inform the client of all the necessary charges, I did a upgrade of my old account, never had issues like this for the last 24 months. Now 3 months into the new upgrade - I get f*cked around like this.