GV
Gerhard V

1 reviews | Active since Jan 2018

09 Mar 2018, 11:56

TELKOM SUCKS

This is now my 4th complain via Hello Peter re the absolutely shocking service that we have experienced and are still experiencing with Telkom and Mrs Berta Cronje. Since October 2017 we have had no lines or will have lines with different contact numbers for a day or 2 , then Bertha will get them changed to the original number, and ques what, right now we can receive calls but cannot dial out, so it is not the phone itself, we have tried all 3 of them. The call centre sucks, they must be the most useless crowd to deal with. We dont have any other contact detail for Berta Cronje or senior management, because the management of Telkom think they are working for the Secret Services so their numbers will not be given to Telkom clients. This is not a threat but a promise, I will get hold of Mr. Pravin Gordon (I do have connections) and will report this to him. I am gatvol, we have a business to run but why will Telkom care. Please Berta call us urgently because you keep making promises to my wife but we just dont believe you or Telkom employees anymore. In your own words a week ago you admitted to my wife that you are also getting confused regarding these lines, so if you dont know, find somebody please that can assist us with this flippen line.

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Replies (1)
Telkom
Telkom's reply02 Apr 2018, 11:41
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected line number for our team to assist.

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We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,