Telkom Sucks
I have a 4mg ADSL line, costing R599p/m since August 2017. I just received a bill of R2200, Apparently I upgraded to a 10mg line on 03 November ****rue) which costs 799p/m, so they say I have underpaid by R200x5 months (R1000) But R1000 +R599 still is not R2200??? Also, the area I live in can only support up to a 4mg line?? (Installation Impossible) Pathetic, I am going to have months of hassles with reversing debit orders, which affects my ITC score too!! Stay away from Telkom, they have no clue what is going on, how to bill, or how to fix this issue!! They even tried billing me R2500 initially in August last year as an installation fee, even though I opted for the free self installation!!! Endless issues...
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,