TELKOM SUCKS!

Telkom is so pathetic! i have reported a problem on our line on 02/02/2018 it is now 05/03/2018 and nothing has been done. This is a business line and its been over a month that we cant use our phone due to static... i have phoned them many times and i still have no update. How can we run a company without a phone??? I have been holding to talk to a consultant for over 40 min! Finally i got through to Lunga, he was trying to help but there was not much he can do about it. I then asked to speak to a Manager (Wonga) Apparently he/she was in a meeting and there were no one managing the floor! Lunga explained they found a problem on our line and the technical department is working on it,however does it really take them over a month to fix one stupid line,???? No technician even came out to the property to see if the problem was here???? NO ONE CALLED US BACK TO GIVE AN UPDATE.... Still i'm not sure what the problem is or when it will be fixed!!!!!!!!!!!!! Get ur **** together TELKOM