KN
Karl N

1 reviews | Active since May 2017

22 Aug 2017, 14:51

TELKOM SUCKS

Here I am once again. This I believe this is my 4th review here of telkom. That along with countless phone calls and facebook posts.

I have been trying to get some feedback from Telkom about my internet. I have not had any internet since January, but believe me Telkom will never miss a debit of my account. This is no.better than *****ing. I have had endless reference numbers and spoken to different people. There are very few companies that care less about the people that get a service from them. THEY ARE THE ABSOLUTE DEFINITION OF USELESS.

Im sure once again ill get some generic response on here saying how sorry they are and giving me a new reference number, but they might as well not waste anyones time as its just a load of ****. As is everything about them, their service, attitude.

Im left with one last option to wait my contract out and join another provider when its done. But in.the meanwhile my lawyer is looking over the contract to see how I will get my money back from this no good **** of a joke we call Telkom.

0
Replies (5)
Telkom
Telkom's reply29 Aug 2017, 09:26
Official

Hello KarlNN

Your query has been escalated to management for their attention.

Regards

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply18 Oct 2017, 15:14
Official

Good day

Trust you are well.

May you kindly private message us the affected number or case number so that we can assist you urgently.

Kind regards

Ithabeleng

Telkom social media team

Best regards,

Telkom
Telkom's reply18 Oct 2017, 15:14
Official

Good day

Trust you are well.

May you kindly private message us the affected number or case number so that we can assist you urgently.

Kind regards

Ithabeleng

Telkom social media team

Best regards,

Telkom
Telkom's reply19 Oct 2017, 13:32
Official

Good day

Trust you are well.

We tried to contact you on *** with no luck, please note that we will be closing reference AI*** due insufficient information. Should you revert back with the requested details we will log a new reference for you.

Kind regards

Ithabeleng

Telkom social media team

Best regards,

KN
Karl N's update19 Oct 2017, 14:27
Reviewer Update
Please note that no one phoned me today or yesterday from Telkom. I have spoken to someone on Friday who has sent a request in for my contract to be cancelled. Thank you.