TELKOM SUCKS !!!

<br> I recently purchased an Internet service from a company called access. They converted my home telkom line to be a dsl as well. The line just stopped working on the 19th of last month. Imediately I called them. They advised that the telkom line is down. I have made. 7 calls to axxess who asures me every time that they are escalating it to telkom. I've reported the fault online with telkom. I've fned the call centre numerous times. Got reference numbers and fault tracking numbers. And yet no one has come. I requested that I would like to change the technician asigned to my house for the fault. They told me it's been escalated so many tyms and now aparently the managers are dealing with it. .Wat bull **** is this. . No1 ever came to my house so how would the problem be so big that it's now gone to managers..it's been 19 days till today . Not once as telkom contacted me .. yet iv tried many tyms on different platforms to resolve this. Last week I went into a telkom store. And the lady says I'm sorry I only deal with new contracts. For fault's please call this number. So the purpose of the actual store is only for new customers. . I'M NOW FUSTRATED AND WANT TO CANCEL MY TELKOM LINE