fS
fatima S

1 reviews | Active since Sept 2010

22 Feb 2016, 09:05

telkom sucks

Telkom mobile put a debit order through my account for an amount of R 3400.00 . it bounced back as my account averages R 1000.00 and that's how much I had in my account . I did an upgrade and was told there will be no extra charge . suddenly they added an extra charge . they subsequently disconnected me last Monday on the same day that they deducted R 1500.00 . I called the call centre and asked to be reconnected . till this day nothing has happened . they also deducted r 2000.00 on Thursday last week . first of all the charges are ******* and second of all I have no internet connection to this day . PEOLPLE PLEASE DONT USE TELKOM MOBILE .

0
Replies (1)
Telkom
Telkom's reply22 Feb 2016, 10:40
Official
Hello FATIMA SALEY,

This response serves as confirmation that your query has been received.
Your reference number : SM203645.
A consultant from our mobile team will be in contact to assist with the query.

Regards
Telkom Social Media Team.