Telkom Sucks

going forward i won't do any further subscription with Telkom. they must cease to exist. since the beginning of lockdown i was trying to get hold of them they don't provide any further ways of communication., during a pandemic? how can you not have email address or mobile number. telkom refuses to assist me for a payment relief, until i pay a 50% first, in order for them to log a case for me, which means my case and ill be debited full this month any way. . they also require me to gage a lawyer letter stating the company is in distress, but the letter from HR is not sufficient. the worst worst service i ever received from a company., during pandemic. Your guys are unhelpful, you should not be in business with customers.