GH
Gilbert H

1 reviews | Active since Nov 2015

03 Nov 2015, 12:08

Telkom sucks

After a week of my debit going off my phone is still suspended ,this is impacting and having a really strain on my business which I've just started up, I have called Telkom close to 20 times <br> I've sent and emailed proof of payments and have even been sent through to a Nudebts department which have dropped the phone on me ,I've spoken to almost all the call centre agents and all they have done is told me that I can only wait ,<br> How much longer ??FOR SOMETHING I'VE PAID ??<br> <br> REALLY ****ED CUSTOMER AND WOULDN'T SUGGEST TELKOM TO ANYONE .

0
Replies (1)
Telkom
Telkom's reply03 Nov 2015, 12:25
Official
Hello Mosthigh1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM163799.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team