Telkom sucks!!

I'm paying (R600) for a 2MB line and for longer then twee weeks now my speed has been less then 0.5Mb. <br> <br> I've reported a faulty line twice (once at my telkom branch and once on the customer care line) already and nothing is being done. It takes no less than a half an hour just to get to a consultant that promising the fault will be attended to and all that I get is a high cellphone bill because my land line is still not working.<br> <br> Please help.