Telkom Sucks

I app**** for a telkom Adsl special deal online about 4 months ago. The deal was a 10 mbs ADSL line and uncapped data for R299 for the first six months and thereafter R599 per month for the data. For four months now, i am being billed much more than the R299 per month I called the accounts department who lodged a dispute and who have given me credit for every month. After the third call to Accounts, they advised me to call sales so that they could rectify my package. I have made several calls to Telkom sales and every time I was promised that the package would be rectified. Nothing came of it however. I called sales again just to be told that because I am not a brand new customer, the package does not apply to me. I was **** to by Telkom when they said that I do qualify for thje package. They have never said to me or advertised that the package does not apply to me because I previously had a ADSL line with them. To the contrary they even send me an sms to tell me that the special has been extended to 31 March 2021. There seems to be no way that this problem could be fixed. Telkom sucks.