Telkom sucks

For 3 months now I have been phoning Telekom mobile to get 3 issues resolved. Connectivity, missing data and calls that don't connect. When I phone the call centre I only get fasicious, insulting and obstructive treatment with blatant refusal to assist. If I don't phone 8n every week I only get "your case has been resolved" sms' even though nothing has been done to resolve the issues. I'm only told telkom tried to phone but could not connect so the case was resolved, even though calls not connecting to my phone is one of the issues. Half of my data goes missing and the consultants even calculate data usage and confirm half the data is missing but not used on my phone. I am constantly reassured the issue will be escalated and I will be contacted within 72hrs, a week later I get the same "case has been resolved" sms. One manager will review all the recorded phone calls of the last 3 months and then avoid all calls or assistance with my number, another will blatantly refuse to review because "it will take too long and it's not their job to track down issues or persons responsible for negligence." After 3 months and over 60 phone calls to telkom mobile they refuse to assist unless I can pinpoint the 1 out 60 phone call relevant to my complaint. On top of this I find out that the missing data problem has persisted since 2017, any queries regarding this and why there was no response on the original 2017 complaint are ignored or misdirected.

Because of these issues I have since lost my employment and accommodation and telkom refuses to assist