Telkom Suck big time

I have a mobile device and lte wifi contract with telkom. The salesman was so quick to make the sale he captured the wrong banking details. I have changed it numerous times but they keep debiting the wrong account. I have to make a eft every month. This month of all months with lockdown and working from home they cut both my lines and I am expected to work from home. I called them everyday for the last 2 weeks. 24 jours became 48 hours and now its 2 weeks my connection still cut. I am so frustrated. I hold on for an hour to get to an operator then they still dont help me. Now with lockdown I have to electronically pay my bills which I obviously cant do. ' We pick up on our side you made the payment on the 3rd of March' It is April already my lines still cut but you expect me to pay you this month for service that I didnt use. You can blacklist me I am not paying this account again. The same issues over and over again. I pay every single month now that I need the service the most !!!!!!!!!