Telkom suck

<p>Telkom line was struck by lighting 21 Dec. Have reported the line to not working same day to ISP. On 23 Dec I phone ISP and telkom to fix the line. Telkom agent told it will be fix in 24 to 48 hours. Have phone the next week a few times again and still no one came out to fix the lines. Then I found out that all technicians are on holiday and I have wasted time and money phoning and waiting for them. If they could just told me that they do not have technicians then I could make another plan to do my work and not wasted time on them. Line is still not fix and now I also got the new bill. Why must I pay for a line that is not working and when will the line be fix.</p>