Telkom sub level poor cancellation reasoning and systems and no assistance link through

End of last month I went on to do a change of address...westville express store Pavillion. I have not had one days problem to give them the money due every month so I wanted to continue with them....knowing there are other competitors at ready ed rates however I would support them due to the service I have received to date...around R850 each month for 2 years end October 2019. So i go in to change my contract as my mew address was from 1 November only but to be told that I won't be able to do it without a proof of address. This is impossible.because the new lease is not in my name and the only thing I have in my name is my bank account...old address aswell. So after a lot of and entitlement attitude that I received.from the consultant...i have her name but won't readuce myself to it on Hello Peter...in naming her..but I was.told.to cancel my contract because she was not able to assist any further.

I begrudgingly cancelled.my contract...she typed in happily onto the computer all the information and I received my sms.

However as of this morning i received a whole lot of nonsense sms s saying that the request needs to be resubmitted due to lack of reason is not clear.

This is rhe sms.i received this morning 08 11 2019 Good Day Your request to cancel your service was acknowledged , however we are unable to cancel as the services are a package and cannot be separated,Please resubmit a clear cancellation request. Regards Telkom

I only have 1.package...residential so I have NO idea what they are on about.

Furthermore I received these links and sms messages....I went online and all I got was 404 messages...

Sms messages relating to the above.. /emailcontact-residential/escalationform.htm for Residential or http://business.telkom.co.za/emailcontact-business/escalationform.htm for Business. Please do not reply to this SMS. Telkom

And Dear Customer your report reference ***0was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Small Business or 10214 for Corporate Business customers. Alternatively use http://residential.telkom.co.za

And

/emailcontact-residential/escalationform.htm for Residential or http://business.telkom.co.za/emailcontact-business/escalationform.htm for Business. Please do not reply to this SMS. Telkom

And

Dear Customer your report reference ***4was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Small Business or 10214 for Corporate Business customers. Alternatively use http://residential.telkom.co.za

I WILL NOT BE REBSUBMITTING again as I have done it already and your systems are not linking in for me to be able to do this.

I WILL NOT BE doing ANOTHER 30 days notice. I have done it all already.

TELKOM you will fix this from your side as this is a You issue and noy a me issue.

I am done with you and incompetence of wrong people with wrong attitudes in this one sided communistic businesses and sub businesses that just bully their way on consumers. ENOUGH is enough ...Get the right people with the right attitudes to do the job correctly.

How many more people have suffered this especially now that it was announced this morning Telkom is broke. Convenient to have smsed me today.