Telkom stuffs up again

I app**** for a new line with Telkom over a month ago and the whole experience has been pathetic.2 weeks after ii completed the order I called to find out what the delay was. I was told that I needed to pay R700 first, the agent I placed the order with did not disclose this. Reluctantly I managed to pay it a week later. Then I was told it would take 5working days for the technican to contact me and set up a date. A week later nothing so I called them only to be told another week as the installation is at a different department. Then another week later I get called to say that the next day the installation will be happening and to confirm my address. Unfortunately they had the wrong address on the system and the agent had to cancel the order and now it's been another week. With all 10+ calls I made to Telkom I confirmed my correct address and now due to their stupid dumb *********** agents I gave to wait even longer. They took my money and I am still left with nothing. WHAT TGE HELL MUST I DO TO GET SOME JOY!!!!