Telkom struggle turned into nightmare

<p>Signed up for an adsl account at baywest mall in pe. Put onto the wrong package. Business account and im residential. Lodged a dispute successfully. Telkom admits to mistake and promised to rectify. I contacted them on several occassions for a full statement of account to check new balance and finalise outstanding balance. No one can help, only old invoice mailed to me with incorrect balance. Next minute I receive a text message to contact lawyers. Realy telkom? Not on. assist me with a statement of account and be ethical and authentic in your relationships. I've enjoyed good service with your telkom mobile division. Don't let me down with your line rental department. Thanks.</p>