Telkom struggle continues!!!!

After 6months of phone calls and emails en promises my telkom account has been cancelled. I was however promised the money the owed me will be paid back in full during the next account cycle.... It has now been 2months and not a word from telkom!! They owe me R2000 and when I phone I am just told to relax it will show on my next statement. So in addition to being terrible at customer service and admin telkom is also a *****. I am beyond frustrated and tired of fighting to get back what is mine!!!! I will never ever use telkom ever again!!!