Telkom Strikes Back

<p>Yet another Telkom complaint which is sort of tied to my previous one.</p> <p>To refresh the memory the previous one was regarding WiFi service which I cancelled around April, was billed for service I didn't use till I took stop order (which I did notify Telkom about) and wrote on this site. Months and months later when I was finally reimbursed, in November that situation was resolved.</p> <p>This month I had a technical problem with the line which got resolved quickly, but upon the completion I only found out that my account was suspended without warning or notification, even thou I was in Telkom store to report the fault just a day before. </p> <p>After going back to the shop and being on the phone for almost 2 hrs with multiple operators we finally got to the bottom of the situation. My account is overdue and I'm willing to settle it, however I have been double charged for one of the months and also charged an extra fee twice for direct deposit not coming through.</p> <p>My dispute reference number is ********** 6, I'm writing on here because evidently posting here is the only time when people at Telkom pay attention and try to solve the problem.</p> <p>What I want is to pay outstanding amount and get my internet back on as this causes me great inconveniences in running my business. Also I refuse to pay full bill for this month because of the days I did not have internet on, weather the problem is account suspension which I was not notified about or dispute over overcharges yet again resulted by Telkom's negligence.</p> <p>I will also be handing over control of my Telkom line to Afrihost as early as next month hopefully, recommended to anyone reading!</p> <p>Thank you.</p>