CM
Cathrin M
1 reviews | Active since Jul 2014
12 Oct 2015, 11:31
Telkom strikes again: can you ever not overbill?!!
Brand new personal account with Telkom. Waiting over a month for my line, I finally got it. I specified very clearly... Only dsl line! This was said over and over. I have to form to prove it. Now you expect me to wait on your lines for hours and waste money or go and stand in Telkom lines for hours again to fix it. <br> I know that sms service does not work at all considering I sent 3 or more over 3 weeks ago and still haven't heard anything.<br> <br> Are you capable of just taking your piece of the pie or must you always over bill?!!!
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Replies (1)Telkom's replyOfficial
12 Oct 2015, 13:58Hello CathrinM,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155459
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155459
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Oct 2015, 13:58
Official
Hello CathrinM,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155459
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155459
Regards
Luleka
Telkom Social Media Team
