TELKOM STOPPPPPP RIPPING US OFF. IS THAT HOW YOU MAKE BUSINESS???? PLEASE CANCEL MY CONTRACT SERVICE ITS DUE. I CANT PAY YOU ANYMORE. SUCH A BAD BAD SERVICE WITH TELKOM CONTRACT

I called telkom customer service on the 1st of August 2019. I asked for my contract service to be cancelled because it's due this month (13 September 2019). She said I will receive an email confirming my cancelation number. I received the request number (***6) by email and she also confirmed that the service will be cancelled by the 13th of September 2019. GUESS WHAT???? THE SERVICE IS STILL ACTIVE AND WHEN I CALL TODAY I SPOKE TO A LADY CALLED KENOSI AND SHE SAID MY CONTRACT IS STILL AWAITING FOR CANCELATION, THE CANCELATION WAS NOT COMPLETED BY THE FIRST LADY I SPOKE TO. SHE DOESN'T EVEN KNOW WHEN ARE THEY GOING TO CANCEL IT. THEY EXPECT ME TO KEEP ON PAYING???? TELKOM IS ROBBING PEOPLE. I SIGNED THE AGREEMENT THAT MY CONTRACT IS DUE TODAY BUT THEY KEEP ON BILLING ME!! IT'S UNACCEPTABLE!!!! MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE. TELKOM FIX THIS MATTER!!!!!