Telkom stopped responding, refuses to fix problem.

For YEARS I have been complaining to Telkom about the fact that their planning department has decided to route my line 16kms from the exchange making their ADSL connection thoroughly useless. This inspite of the fact that another perfectly good exchange is available nearby (the 965 exchange). The planning department has very rudely completely stopped replying to me after telling me that nothing can be done. This is completely unacceptable! It is the responsibility of the planning department to ensure that service is properly planned! It is especially problematic because I get ********** wireless service here on the best of days, most of all from Telkom. I now have to drive off site to get any internet at all! Plus I am still paying my ISP (Afrihost) while waiting for Telkom's planners to respond to me which they have stopped doing without notice!<br> <br> Please don't send technicians here anymore. They say they cannot do anything at all about the preposterous 16km line. The planning department must fix this or Telkom must fix their wireless service and offer me a discount on wireless data. I want a specialist to work on this with me, otherwise I start from the beginning again every time.<br>