Telkom. Stop *****ing from me.

Telkom

You have a monopoly in South Africa and yet you still give the worst service. You are about to lead me to actual suicide. You make me SO angry that I cry at 2 o'clock in the morning, because of the unfairness you have bestowed upon my life.

It's been literally months now that I've tried to get you to cancel a contract of mine - which was not suppose to have been active in the first place - and yet NOTHING!

You are *******ly debiting my bank account with regards to this contract and it's wrong. JUST WRONG!

I've spend hours on the phone and hundreds of rands to get this sorted, but the service and feedback is just horrible.

Escalation after escalation has been logged by your billing department towards the cancellation department. Every time I am guaranteed that one of the consultants from the cancellation department will call me between 24 to 72 hours and guess what ... NOTHING!! Not one call.

This has now gotten to a point where I have to go and close my actual bank account to stop you from taking more money from me *******LY!

Worst of all! I'm still a good person. I still pay the ACTUAL Telkom account that I use. I'm not the bad guy here! You are! You are the worst.

What is it that you need to cancel? Here is the very short version: Mobiletalk offered me an LTE contract at a special. I accepted. When it arrived, I realised it's a business hours account. I IMMEDIATELY called Mobiletalk and told them to please cancel the contract and come and collect the modem. THIS WAS WITHIN THE 7 DAY COOLING OFF PERIOD! A day later the modem was collected. I have now at two instances emailed your agents at Telkom Mobile Billing the proof of waybill. I've also called Mobiletalk several times to confirm that the contract was indeed cancelled. You can see on my online profile that there is NO ACTIVITY on that account AND YET! You are still billing me for this account and debiting me. THIS IS WRONG TELKOM!

Get this sorted out. I am closing my bank account and you will not be taking any more money from me. I've logged two different disputes to get the money you have already ****** from back, but no feedback on that as well.

I've done everything to get this sorted from my side Telkom.

GET YOUR **** TOGETHER!