tT
tarynza T

1 reviews | Active since Jul 2013

16 Jan 2019, 16:35

Telkom! Stop lying and fix our ADSL and landline! I am extremely and you and I will sue you if something bad happens to my family or I!

Telkom we have reported our voice landline issue since 24/12/2018. Reference numbers get generated, then suddenly erased, then the same **** excuses you feed everyone that you are "escalating" the problem. Then you also lie that technicians are coming out to fix the problem. Suddenly from 14/01/19 our ADSL doesn't work either. Then my mother and I are fed the same lies repeatedly, IF we manage to get through to your call centre, or IF our airtime doesn't run out because some of your agents rather put us on hold instead of fix the problem. My issues are clearly indicated on your Facebook page and in your Facebook messenger. A consultant just told my mother and I that a Mr.Naidoo tried to phone my mother and she didn't answer. UTTER LIES! Why is our line down? Why is our ADSL down? Why aren't you doing your jobs? Our neighbours have WiFi and phones! See attached images for the 4 reference numbers I have on hand.

Send a technician to my parents house and fix everything! My mother is disabled and my father is chronically ill! If something happens to them I will sue you all and destroy your entire brand!!! Without prejudice of rights

- T.M.Drazek **********

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tT
tarynza T's update16 Jan 2019, 16:43
Reviewer Update
References: A.) ********** 2 B.) ********** 4 C.) ********** 8 D.) ********** A consultant gave us the following number for complaints for your company and we get hung up on and actually said it doesn't exist once: ********** Then technicians are working on it somewhere, then it's escalated again, then this and that! Stop with the stories and the web of lies you people weave! Enough! What the hell is going on?!