1 reviews | Active since Oct 2016
Telkom, Stop Holding Customers Economic Hostage ! ! !
Telkom Business won't sort my account and adjust it accordingly. Its been about a year now and I am still hassling with Telkom Business Accounts to resolve my account since their service lead times were endless in resolving cable theft, therefore I switched to LTE cancelling one on my 3 telephone lines along with ADSL. To date, no changes have been made to my account despite numerous calls which is another endless mission in getting hold of an operator & their sevice personnel in resolving the problem. I even sent out emails to Telkom Business which I receive no response. I am fed up now and want to port my number to another network but they won't allow me to do so, which is economic hostage. I want my account to be resolved and I want to depart from Telkom after many years of doing business as their service is so appalling. Even on prepaid airtime problems, you can never get hold of a service call centre agent and when going in store, their sales agents never return to you leaving you hanging. For new customers out there, please refrain totally from Telkom and more so Telkom Business, they are indeed the worst especially in service from staff along witj lack of knowledge and capabilities ! ! !
