Telkom, stop debiting my account.

Can someone at Telkom tell me when they will stop debiting my account, also tell me who will pay for all these reversal fees I have to incur thereof. I have sent your ***** department a sworn affidavit (and other relevant docs) three weeks ago stating I have no business dealings with your organisation whatsoever. I perplexed that your organisations gave out three products at different times **********ly in my name, in less than a month (confirmed by your customer care agent over the phone when I queried this matter). Two weeks after i submitted my query another one of your agents sends me email me to ask for the same documents that have been submitted already, when I call her out she does not even acknowledge she made mistake. Very troubling..

Please, Stop debiting my account.