CK
Claude K

1 reviews | Active since Aug 2012

07 Apr 2016, 15:20

Telkom stole their customers money

Trying now for 6 months to stop an expired contract ***) with no success. Was at Brooklyn branch numerous times, every time they phone people & log calls, but next month another ****** deduction from my account. The worst of all is that I had a 2 year voice contract with my own phone.<br> <br> READ THIS: Last year November at the end of my 2 year 3G voice contract, I wanted to upgrade to a new Samsung S5 LTE phone/voice contract. The new contract was already signed when a friend warned me that Telkom do not have LTE voice contracts. They were selling me a 3G phone and contract and kept silent about the fact of no LTE! Sure their data contracts is 4G but NOT their voice contracts! Then I checked on HelloPeter and found a lot of similar complaints of misinformation.<br> <br> Lucky for me did I not received my \New LTE Smartphone\" and logically I cancelled the new contract and rather took out a honest LTE contract at MTN.<br> <br> Now 6 months later Telkom still stole my money every month. Please make sure never to take out a contract at Telkom, because when you want to stop it, they just go on deducting. Also don't trust their false adverti*****ts, they can't compete with the big Guys. "

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Replies (1)
Telkom
Telkom's reply07 Apr 2016, 15:26
Official
Hello ClaudeKoekemoer,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team