yY
yashzn Y

1 reviews | Active since Oct 2016

02 Oct 2016, 22:49

Telkom stole almost R3000 from me so far...and still counting every month

<p>Before I signed up for a Samsung phone, Telkom PROMISED me that they had signal in my area, over the phone first, and in-store.</p> <p> </p> <p>After purchasing a contract for the phone, I went home to realise that I had no signal, I returned it 15 minutes later.</p> <p> </p> <p>They promised me that I would not get billed.</p> <p> </p> <p>4 months later, I am now getting billed monthly, totalling almost R3000 since yesterday, and almost R4000 by the end of the month.</p> <p> </p> <p>They now say I need an affidavit? No. I don't need a ****ing addidavit. I need my money. Kindly return it without making ME do more work for money YOU (Telkom) stole</p>

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Replies (2)
Telkom
Telkom's reply03 Oct 2016, 10:03
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Retentions Team.

Your reference number is ***8.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

yY
yashzn Y's update24 Oct 2016, 20:22
Reviewer Update

Telkom has paid back the money. Thank you.