Telkom stinks

This useless service provider has the most useless consultants who will not assist. A debit was done of my account on a Saturday and today is Wednesday. 10 phonecalls later, they have not reconnected and every time we call, they give us a new excuse. When asked if a Supervisor can be spoken to, they say that they can't do that or that someone will call in 24 hours. Businesses are losing money at this moment because of them. They are NOT prepared to go the extra mile yet can pay their staff an exorbitant salary for nothing.