1 reviews | Active since Sept 2019
Telkom still the worst.
God day.
I'm very disappointed and dissatisfied with the service from this telkom contract.
Telkom committed a series of mistakes that include over charging, running inaccurate debit orders on inaccurate accounts, on inaccurate dates, and refusing to fix issues once reported.
They even went as far as claiming that they could not retrieve call records that prove I was in the right. They have been exceptionally consistent at providing a terrible service. I regret taking up this contract.
I'm fed up and I'm gatvol. I've been trying for over 2 weeks to get a R560 charge reversed or credited to my account, with no success. If I had known this is the kind of service offered by telkom's after sales team, I would have gone with another provider.
To show how serious this issue is, I'm also contacting the ombudsman today. Tired of being given the runaround by a company that only takes. I'm even considering laying ******** charges on ***** and misrepresentation of service.
This is my second review for telkom, and still 1 star with worse service. I cannot emphasize enough that you should avoid telkom at all cost. I hope other people read this and not fall into the trap I am in. Good luck.
Thank you for the wonderful platform where we can voice our complaints. The review I posted above was a result of 30 days of back and forth, hours on hold, and general pillar to post toils from telkom. Still the worst!
It took only 4 days of writing this bad review that telkom refunded my account with R560. I am now R381 ahead of my bill. Thanks hello Peter for letting us show the world how terrible these companies are treating us. And we can't even afford these games they are playing. Our kids die of hunger while they sit on our money. We should charge them penalties for over charging us, just as they penalize us for late payments and rejected debit orders.
Anyway, thank you.
Thank you for the wonderful platform where we can voice our complaints. The review I posted above was a result of 30 days of back and forth, hours on hold, and general pillar to post toils from telkom. Still the worst!
It took only 4 days of writing this bad review that telkom refunded my account with R560. I am now R381 ahead of my bill. Thanks hello Peter for letting us show the world how terrible these companies are treating us. And we can't even afford these games they are playing. Our kids die of hunger while they sit on our money. We should charge them penalties for over charging us, just as they penalize us for late payments and rejected debit orders.
Anyway, thank you.