Telkom still take my money after cancellation

I have cancelled my account the 3rd of December 2015 already. <br> <br> This was done after telkom, without notifying me increased my bill by R100. I then went in store to find out why this is and they simply stated that my product was on special and I got it at a discounted price. But now my 2 years are up so they automatically renewed it at the more expensive price. <br> <br> I was billed again for January which is ridiculous. It should not take them that long to cancel. Im sure im going to get billed again for Feb as no one has phoned me.. What stupid policy is that anyway that If I cancel my account I first have to wait up to 28 days for someone to phone me and then cancel. <br> <br> This is now long past your already ridiculously long waiting period. <br> <br> I suppose you have never had customer service so I cant expect it now. I have always had billing issues with every product I got from telkom and your operators just hang up when you ask them questions they don't have answers to.<br> <br> I want my account closed and my moneys refunded with interest. NOW....