TELKOM STILL *****ING OUR MONEY ON A MONTHLY BASIS on a supposed to be closed account.

Item: Telkom
Rating: 1
Author: Mario T

<p>Case still not closed. Going on since February 2016 and still has not been sorted out by this hopeless company.</p> <p>We closed this account months ago and were refunded in October, yet today R497 comes out of our account again on the 15th Nov. Cynthia Mazibuko said this was all resolved and sort, but oviously not. I dont wish this for my worse enemy. What a issue and nightmare Telkom give their customers. How much longer is this going to carry on?</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

17 Nov 2016, 10:49

Good morning.

Sorry for the inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply17 Nov 2016, 10:49

Official

Good morning.

Sorry for the inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Mario T's updateReviewer Update

17 Nov 2016, 13:16

If that was the case, I would have already received a call from Telkom to sort this out. But still nothing

Mario T's update17 Nov 2016, 13:16

Reviewer Update

If that was the case, I would have already received a call from Telkom to sort this out. But still nothing

Mario T's updateReviewer Update

28 Nov 2016, 12:28

Been more than 10 days and still no one Telkom have not confirmed this issue is sorted out and closed ! ! How pathetic as usual ! What a ******* company !

Mario T's update28 Nov 2016, 12:28

Reviewer Update

Been more than 10 days and still no one Telkom have not confirmed this issue is sorted out and closed ! ! How pathetic as usual ! What a ******* company !