Telkom still showing in arrears at credit bureau almost 1 year later

<p>At the end of February 2016 I paid my telkom account 1 year in advance. At the time it was 60 days in arrears. This was my mistake I admit. My solution for this not to happen again was to pay well in advance. Until today it still shows 60days in arrears at the credit bureau, even with the same overdue amount as in Feb of R667. Telkom says it's the credit bureau, the Experian credit bureau says it's telkom... Some of them have no idea what I'm talking about. Yet it's effecting my credit rating as it seems paying a year in advance makes you a bad payer. Account number ********** 44625. Countless calls to telkom. Experian, Selina Vilakazi, Shenaaz Jada, Gabriel Mothapo. Not Telkom or Experian are willing to help.</p>