Telkom still says I have an outstanding balance!!!!!!!!

<p>I am trying to order adsl to my apartment, however Telkom still insists that I have outstanding balances even though nothing is reflecting on my side. I cancelled my services at Telkom 3 months ago and it was confirmed that I don't owe anything via sms and the online portal! However Telkom does not want to allow me to place a new order due to outstanding balances!</p> <p> </p> <p>Terrible Customer Service!!!</p>