Telkom still ripping people off!! No response from Management team

<p>In the month of April 2017, recieved a call from a Telesales person, asking if i would like to extend my usage on my internet from 2gb - 4gb. I specificially requested the installment amount as i did not want to spend more than what i was paying which was between R400 - R600. Consultant assured me i would not, and maybe a few rand more. </p> <p> </p> <p>Nothing was activated in April - assumed it was already part of the bill. Until i was hit with a bill for double the amount - almost R1000. </p> <p>Called the call centre and asked for my 2gb to be reinstated and a new statement - to this day have not recieved it as i was told i first need to log a fault before it can be changed back to what it was. . I requested a cancellation form - still waiting for the form. </p> <p> </p> <p>i have been calling and calling and calling and requesting managers - to no avail. A few weeks later, instead of recieving a call to inform me on my information, i recieve an sms to pay R1755 - where does the additional R755 come from - no statement for this. </p> <p>When i call to query - no one has an answer. </p> <p> </p> <p>i hate flippen Telkom!!!! i did not want the flippen upgrade - and was doing fine with my usage. Now that i am querying - suddenly no body knows what is happening, no call backs, nothing logged on their systems. </p> <p>it is now July - still no call back?????!!!!!</p> <p> </p> <p>What more does one need to do in order to sort this out!!!!!</p> <p> </p> <p> </p> <p> </p>