Telkom, Still receive invoices on stopped account, Asked for 10mb line, got 4mb and then 8mb.

So I stopped my one Telkom service because we moved to another town. The ref nr. ********** for end of July. I app**** for a new 10mb line. After July I received another invoice for the stopped account, which I paid and then tried to stopped it again because I still received Invoices. New ref: ********** . I got my new line, and found out it is a 4mb. I phoned Telkom again, after 4 long calls they said they changed it to 10mb. I received a new invoice on the 9th of August. The stopped account is still there AND it says I only have an 8mb line? This is my second time writing on Hellopeter, I tried to contact Telkom again and tried to talk to someone on their Facebook. NO ONE EVEN TRIES TO HELP OR SORT THIS OUT. I WONT PAY THIS NEW BILL UNTIL THIS IS SORTED. Getting real tired of this ****. I want the money I paid on the stopped account back or on credit and I want my 10mb line.