Telkom Still Not Fixed ADSL

Item: Telkom
Rating: 2
Author: David L

My ADSL has been down for over a week. It will take 5 minutes to fix. All they have to do is a port reset. They tell me it takes 48 working hours to repair. What lies. You have to wait for 45 min to get hold of someone on the phone and then they do nothing. Telkom is going down very fast with this level of service.

Helpful (0)

Replies (1)

Telkom's replyOfficial

31 Jan 2015, 11:25

Hello dal,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM84651

Regards
Luleka Kewana
Telkom Social Media Team

Telkom's reply31 Jan 2015, 11:25

Official