Telkom still not assisting with my problem after 2 weeks!!!
<p>Again, I have already phoned, was told I would be contacted in 2 days time, after 2 weeks still have not been contcted. I posted on Hellopeter and got a reply as to what I should do to get help, I did what I have been asked and still again 1 week later, no response at all. See below for original message.</p> <p> </p> <p>"My Telkom internet and phone service has been canceled, and has been off since 30 May 2016. I have now received an Invoice from Telkom for 9 June 2016 to 8 July 2016. I phoned them to explain my service has already been canceled and off, so I do not understand how I am charged for that time and I will not be paying for that time. I have recieved a reference number last week (14 June 2016 - ********** 3) and they told me in 2 days I will be contacted, I am still waiting for this to happen. I think this is absolutely unacceptable, and I really hope someone will be able to assist me with this problem."</p> <p> </p> <p>Please sort this out, as I will not be paying for services I did not have anymore!!!!</p>