ADVdW
Aletta Dorathea Van der Walt
1 reviews | Active since May 2015
14 Mar 2016, 10:14
TELKOM STILL NO SERVICE
It is now day 14, my telephone line is not working and no internet access. How long do I have to wait before a technician came to my premises. Everyday I phone the call center just to hear the same message over and over again. \When a technician is available it will attend to your fault, or we have a shortage of technicians\". I have to pay for a service that I don't get. What must I do cancel my service with Telkom because I don't get any satisfaction or service out of them, from day one it cost me a lot of money to buy data to use the internet."
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Telkom's replyOfficial
14 Mar 2016, 12:12Hello Survivor64,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply14 Mar 2016, 12:12
Official
Hello Survivor64,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team