EP
Elizabeth P

1 reviews | Active since Oct 2015

18 Nov 2016, 14:30

TELKOM STILL MISSING IN ACTION

<p>I wrote a review on Sunfday 13 Nov 2016. Telkom rep**** with many empty prromises (as per usual), and back and forth emails to get my number (which is on their system). I have not had one phone call as requested, to speak to someone with any authority. It is now Friday 18 November. It's pathetic. I will be in on Monday to cancel this service. It's been two plus years of struggling.</p> <p>Ref: A ********** 0.</p>

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Replies (1)
Telkom
Telkom's reply19 Nov 2016, 07:20
Official

Good day,

We apologize for the delay, tech has the fault in hand and management is aware of the problem. Tech has detected that there is a problem with the cable and will repair as soon as possible. As soon as cable has been repaired the tech will notify you.

the ref is AI***

regards

Yazied

Telkom Social Media

Best regards,