Telkom still living up to their reputation - 1 week and still no resolution in sight

<p>Last week Friday my ADSL stopped working. I checked my line, and there was no dialtone. I logged a call with Telkom on the same day.</p> <p>The following week Wednesday I got a call at 15h45 from a Telkom technician stating that she was at my gate (unannounced). I explained that nobody was home, but it would take me 10 minutes to get there. She told me that she couldn't wait, but would contact me the following day to arrange a time. It's now Friday, and I'm yet to hear from Telkom again.</p> <p>Historically your customers had to put up with your atrocious service, because they had no alternative. That's about to end. They're putting down fibre in my area, and soon you'll have one less customer to worry about. Well done!</p> <p> </p>