FH
Frank H
1 reviews | Active since Jul 2013
04 May 2015, 11:13
Telkom Still Horrible Service
i have again been on the phone with telkom and still no-one has made any attempt to resolve my problem or even contact me regarding my adsl line. Mr Basani Baloyi responded to my previous complaint on Hello Peter and has since done nothing about it. the manager Thabiso is now also all of a sudden unreachable and the call center agents transfer you from one to the other with no resolution and between 1-2 hours on the phone. <br> <br> Previous report:<br> http://hellopeter.com/telkom/complaints/horrible-service-***
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Replies (1)Telkom's replyOfficial
15 May 2015, 17:27Hello Sashafelix,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
we are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
we are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply15 May 2015, 17:27
Official
Hello Sashafelix,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
we are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
we are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
