Telkom still has not assisted...Ridiculous service

I wish to make a complaint against Telkom. Despite numerous complaints on Hellopeter, I am still sitting with ridiculous signal capacity. In fact it is so bad that a newly acquired router will not work on the 8ta/Telkom mobile network. Both MTN and Vodacom work however on the device. Telkom is clearly not providing me as a customer with service that can even equal its rivals and at this stage I am extremely disappointed in the pathetic service I am forced to endure.