1 reviews | Active since Aug 2014
Telkom still do not want to cancel my phone line
<p>This is the second complaint on hellopeter. the first one received a generic response with no actual assistance. I have waited 21 working days and I am still receiving bills for my phone line which has not been cancelled as yet. I am not sure what to do to get Telkom to release me. should I stop paying? I need this line cancelled. can someone in Telkom please tell me what to do to cancel, the call centre is of no assistance either. This will be the last time I ever use Telkom.</p>
Working day number 23 since I requested to cancel, surprise surprise, still no assistance. just generic hellopeter false promises, very prompt to send me a December BILL, but not prompt to cancel my account. the wait continues...
My suggestion is people should think twice before doing business with telkom, they may never release you!
Working day number 23 since I requested to cancel, surprise surprise, still no assistance. just generic hellopeter false promises, very prompt to send me a December BILL, but not prompt to cancel my account. the wait continues...
My suggestion is people should think twice before doing business with telkom, they may never release you!