Telkom still deducting R1000 per month for account cancelled 5 months ago

<p>I went into your Seaview, Cape Town office to cancel my Telkom mobile account on 19th July. I filled in forms and they faxed them through to the relevant dept and gave me confirmations that all was received and copy of form. Next month another R1000 is deducted from my bank account and this has carry on happening so now its R5000 that has been deducted despite me contacting ringing and emailing them to stop this and refund my money.My latest reference number for the retensions dept Case Ref. No: ********** 8 is they say they will deal with this but no refund and still today a get another bill for another R1000. I have sent copies to telkom with copies of the cancellation forms every month and despite that they will not cancel the account back to 19th July 2016. If I dont get a reply to my email address within 48 hours I will be opening a case with the consumer protection and also taking this matter to my lawyer.Telkom are *****ing my money.</p>