Telkom STILL deducting money after contract finally cancelled!!!

<p>I just saw that yesterday, 2 Mar 2017, R485.14 was deducted from my bank account. I am so shocked and upset about this. I was told per telephone that the matter was FINALLY closed and had been dealt with. And now this?</p> <p>Please explain this to me.</p> <p>I tried to cancel my contract from October 2016. So now, because of Telkom's complete and total incompetance, I am billed for additional months?</p> <p>I cannot fathom how a company can trick its customers like this. Is this perhaps a money making scheme? Where customer service is purposefully extremely poor, in order that a few month's more deductions can be made? Please answer this question.</p> <p>I am at the end of my rope.</p> <p>Please ensure that I get my money back. I see that there are a lot of unhappy customers on Hello Peter who has had EXACTLY the same experience as I had. I feel like someone have to stand up and address this matter, because Telkom is effectively *****ing money from customers before they lose them forever. </p> <p>Perhaps if all the ill-treated customers stand together, we can have our voice heard. I'm so desperate that I'm contemplating getting a lawyer. We can then calculate the amount of money that Telkom makes due to terrible customer service (cancellation taking four months in stead of few days). I'm sure it will be a significant amount, then we can get a court order that forces Telkom to pay all that money back to each customer that they stole from.</p> <p> </p>